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Our playbook for session replay across self-serve users

zoe_boyd_75f6f

Posting this for new onboarding cohorts. We care most about CSAT and I'm not sure session replay is the lever. Talk me out of it?

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theo_carr_ddeb8

We hit this too. Scoping segments to enterprise accounts first made it manageable.

marcus_akoto_5dac5

Have you tried routing it through Salesforce? Fixed the renewal rate gap for us.

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