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Reusable the in-app survey setup we share with new CSMs

yuki_nair_6cc31

Trying to get auto-theming right for trial users. The defaults don't quite fit. What did you change?

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kiran_holt_7af36

Same setup here. In our case it came down to CSAT surveys being too broad.

bea_holt_0bc3c

Following. We're about to do the same thing for self-serve users.

hana_hale_2c62b

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

yuki_okafor_e07dc

Spent a week on this. The fix was tying auto-theming to the account owner field.

marcus_webb_48ff3

Following. We're about to do the same thing for our SMB tier.

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