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Getting journey alerts into Snowflake cleanly

paul_quinn_e919d

Half our team lives in Salesforce, so getting journey alerts data in there matters. How clean has that been for you?

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kiran_lund_856ce

We measure CSAT weekly now and it's made CES tracking decisions much easier.

aisha_trin_07a8a

We measure time-to-resolution weekly now and it's made CSAT surveys decisions much easier.

paul_holt_ac0ca

+1. The Segment step is where ours kept breaking.

lena_trin_95571

Have you tried routing it through Snowflake? Fixed the CSAT gap for us.

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