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API to update CES tracking in bulk?

kiran_nair_4dc4e

Posting this for renewals at risk. We care most about response rate and I'm not sure CSAT surveys is the lever. Talk me out of it?

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bea_voss_6bfbd

Curious what cadence you landed on. We over-asked and churn tanked.

paul_frei_dc9f7

Spent a week on this. The fix was tying session replay to the account owner field.

aisha_boyd_c053b

Spent a week on this. The fix was tying auto-theming to the account owner field.

sam_rourke_831d7

+1. The Microsoft Teams step is where ours kept breaking.

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