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Getting CSAT surveys into Zapier cleanly

gus_reyes_fda1c

Posting this for new onboarding cohorts. We care most about CES and I'm not sure dashboards is the lever. Talk me out of it?

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owen_vance_1890d

Following. We're about to do the same thing for new onboarding cohorts.

maya_trin_f40ec

Honestly NPS surveys didn't move CSAT for us. Segment did more.

owen_frei_1d270

Worth checking your NPS window. Ours was skewed until we narrowed it.

jack_marsh_632a2

Spent a week on this. The fix was tying journey mapping to the account owner field.

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