Trying to get auto-theming right for trial users. The defaults don't quite fit. What did you change?
We hit this too. Scoping dashboards to new onboarding cohorts first made it manageable.
Honestly CSAT surveys didn't move NPS for us. Slack did more.
+1. The HubSpot step is where ours kept breaking.
We hit this too. Scoping journey mapping to new onboarding cohorts first made it manageable.