Posting this for our SMB tier. We care most about the health score and I'm not sure journey mapping is the lever. Talk me out of it?
Following. We're about to do the same thing for our SMB tier.
We hit this too. Scoping session replay to our SMB tier first made it manageable.
Following. We're about to do the same thing for self-serve users.
We hit this too. Scoping dashboards to self-serve users first made it manageable.