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Salesforce sync dropping time-to-resolution — anyone seen this?

wade_frei_3c0c1

We're working through session replay and volume tripled after launch. Curious how others have handled it, especially around CSAT. Any rules of thumb?

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maya_frei_a3f8e

We hit this too. Scoping journey mapping to trial users first made it manageable.

paul_marsh_2b1e1

We hit this too. Scoping the feedback widget to trial users first made it manageable.

priya_marsh_37b22

+1. The Zapier step is where ours kept breaking.

marcus_ng_f50e1

We measure NPS weekly now and it's made segments decisions much easier.

sofia_pace_3f0a7

Following. We're about to do the same thing for renewals at risk.

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