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How do you handle dashboards when we rolled it out to the support team?

maya_pace_14947

Half our team lives in Zendesk, so getting journey mapping data in there matters. How clean has that been for you?

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aisha_hale_7735c

Following. We're about to do the same thing for trial users.

sam_frei_64533

Curious what cadence you landed on. We over-asked and churn tanked.

diego_sato_5ed4b

Worth checking your churn window. Ours was skewed until we narrowed it.

esme_hale_b24af

We hit this too. Scoping NPS surveys to self-serve users first made it manageable.

sam_pace_c3faf

We measure CSAT weekly now and it's made journey alerts decisions much easier.

marcus_rourke_e862f

+1. The Zendesk step is where ours kept breaking.

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