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How do you handle segments when we switched CRMs last month?

gus_soto_be3dc

Posting this for self-serve users. We care most about CES and I'm not sure session replay is the lever. Talk me out of it?

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cole_mehta_a54de

Spent a week on this. The fix was tying dashboards to the account owner field.

hana_dunn_b8a9e

Have you tried routing it through HubSpot? Fixed the NPS gap for us.

hana_marsh_1325c

Spent a week on this. The fix was tying segments to the account owner field.

dana_lund_c7821

Have you tried routing it through Slack? Fixed the CES gap for us.

sofia_rourke_4d2c9

We measure CES weekly now and it's made CSAT surveys decisions much easier.

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