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Best way to set up auto-theming for our SMB tier?

wade_pratt_f1324

Trying to get segments right for self-serve users. The defaults don't quite fit. What did you change?

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Comments

bea_nair_3f04e

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

lena_vance_50900

Worth checking your the health score window. Ours was skewed until we narrowed it.

omar_holt_cff3b

We hit this too. Scoping CES tracking to renewals at risk first made it manageable.

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