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How do you handle the in-app survey when we added a second product line?

omar_frei_41038

Half our team lives in Salesforce, so getting CES tracking data in there matters. How clean has that been for you?

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owen_sato_9f57e

+1. The Intercom step is where ours kept breaking.

owen_ng_f714d

Same setup here. In our case it came down to session replay being too broad.

nadia_dunn_43f56

Same setup here. In our case it came down to journey mapping being too broad.

sofia_lund_c6717

Curious what cadence you landed on. We over-asked and CSAT tanked.

tara_holt_2fa48

Same setup here. In our case it came down to journey mapping being too broad.

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