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Jira vs Salesforce for pushing the in-app survey data?

hana_reyes_7cf07

We measured the health score before and after turning on CSAT surveys. The result surprised us. Anyone seen the same?

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tom_webb_d8d67

Have you tried routing it through Snowflake? Fixed the renewal rate gap for us.

owen_dunn_b5527

Worth checking your NPS window. Ours was skewed until we narrowed it.

dana_reyes_652f7

Same setup here. In our case it came down to the feedback widget being too broad.

aisha_carr_733f8

We hit this too. Scoping journey mapping to self-serve users first made it manageable.

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