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Our the health score review template

maya_nair_9404b

Quick one. Since volume tripled after launch, our churn has been all over the place. Is that a CSAT surveys config issue or are we reading it wrong?

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tara_rourke_6e9a6

We measure NPS weekly now and it's made auto-theming decisions much easier.

ruth_ng_f5f13

Have you tried routing it through Snowflake? Fixed the the health score gap for us.

theo_boyd_f3684

We hit this too. Scoping auto-theming to renewals at risk first made it manageable.

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