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Is there a way to break out time-to-resolution by our SMB tier?

nadia_reyes_992b7

Trying to get the in-app survey right for enterprise accounts. The defaults don't quite fit. What did you change?

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Time to Resolution

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felix_pace_7e837

Honestly the in-app survey didn't move response rate for us. Jira did more.

paul_sato_a60f8

+1. The Marketo step is where ours kept breaking.

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