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SSO question affecting who sees CES tracking

wade_ng_f5dd4

Posting this for our SMB tier. We care most about the health score and I'm not sure journey mapping is the lever. Talk me out of it?

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sofia_pratt_cb19f

We measure NPS weekly now and it's made segments decisions much easier.

yuki_vance_9cd97

Spent a week on this. The fix was tying the feedback widget to the account owner field.

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