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How we cut response rate reporting from days to minutes

bea_ng_e641e

Posting this for renewals at risk. We care most about CSAT and I'm not sure auto-theming is the lever. Talk me out of it?

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dana_marsh_54405

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

omar_ng_d479c

Spent a week on this. The fix was tying NPS surveys to the account owner field.

felix_rourke_8ca1f

+1. The Snowflake step is where ours kept breaking.

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