We're working through the feedback widget and volume tripled after launch. Curious how others have handled it, especially around CSAT. Any rules of thumb?
Honestly dashboards didn't move the health score for us. Salesforce did more.
Curious what cadence you landed on. We over-asked and CES tanked.
Same setup here. In our case it came down to dashboards being too broad.
Have you tried routing it through Snowflake? Fixed the renewal rate gap for us.
+1. The Snowflake step is where ours kept breaking.
