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Rate limits when backfilling the feedback widget via the API?

nina_trin_0a946

Quick one. Since volume tripled after launch, our response rate has been all over the place. Is that a journey alerts config issue or are we reading it wrong?

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Comments

dana_webb_4c692

Curious what cadence you landed on. We over-asked and response rate tanked.

kiran_carr_ae7ac

We measure churn weekly now and it's made auto-theming decisions much easier.

elena_calvi_cfb3c

Curious what cadence you landed on. We over-asked and the health score tanked.

maya_mehta_2b090

Honestly session replay didn't move renewal rate for us. Zapier did more.

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