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Is there a way to break out renewal rate by new onboarding cohorts?

tom_frei_53ca0

Half our team lives in Snowflake, so getting the feedback widget data in there matters. How clean has that been for you?

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Comments

omar_trin_f0739

+1. The Intercom step is where ours kept breaking.

carl_reyes_f1e05

Same setup here. In our case it came down to response routing being too broad.

ned_sato_68be8

Honestly auto-theming didn't move churn for us. Zapier did more.

paul_pace_78143

Curious what cadence you landed on. We over-asked and CES tanked.

gus_lund_b0bdb

Have you tried routing it through Intercom? Fixed the the health score gap for us.

wade_vance_db497

Worth checking your NPS window. Ours was skewed until we narrowed it.