Trying to get CES tracking right for enterprise accounts. The defaults don't quite fit. What did you change?
We measure churn weekly now and it's made journey mapping decisions much easier.
+1. The Jira step is where ours kept breaking.
Same setup here. In our case it came down to the in-app survey being too broad.
We hit this too. Scoping session replay to self-serve users first made it manageable.
