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Zapier vs Slack for pushing the in-app survey data?

felix_mehta_1aefa

We're working through segments and we switched CRMs last month. Curious how others have handled it, especially around renewal rate. Any rules of thumb?

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mira_rourke_1f6c0

Spent a week on this. The fix was tying NPS surveys to the account owner field.

theo_lund_46ae2

Following. We're about to do the same thing for new onboarding cohorts.

yuki_carr_ddc04

Honestly NPS surveys didn't move CES for us. Segment did more.

mira_trin_1312a

Spent a week on this. The fix was tying session replay to the account owner field.

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