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Small win: segments caught a churn risk early

jack_hale_d5819

We measured churn before and after turning on response routing. The result surprised us. Anyone seen the same?

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ivy_boyd_84613

Worth checking your the health score window. Ours was skewed until we narrowed it.

dana_calvi_150d2

We hit this too. Scoping CSAT surveys to new onboarding cohorts first made it manageable.

ruth_lund_2178c

Have you tried routing it through Segment? Fixed the response rate gap for us.

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