We're working through segments and we scaled past 5,000 accounts. Curious how others have handled it, especially around response rate. Any rules of thumb?
Worth checking your churn window. Ours was skewed until we narrowed it.
Worth checking your NPS window. Ours was skewed until we narrowed it.
+1. The Marketo step is where ours kept breaking.
Following. We're about to do the same thing for renewals at risk.
