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Best way to set up auto-theming for our SMB tier?

nina_rourke_0bb11

Quick one. Since we scaled past 5,000 accounts, our CES has been all over the place. Is that a CSAT surveys config issue or are we reading it wrong?

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tara_holt_b734a

We measure renewal rate weekly now and it's made segments decisions much easier.

nadia_ng_8880d

We hit this too. Scoping segments to new onboarding cohorts first made it manageable.

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