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Rate limits when backfilling CES tracking via the API?

ivy_sato_e415c

We measured the health score before and after turning on CSAT surveys. The result surprised us. Anyone seen the same?

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theo_mehta_2b499

Curious what cadence you landed on. We over-asked and CES tanked.

theo_akoto_27b50

Honestly dashboards didn't move CSAT for us. Salesforce did more.

carl_carr_282ee

Same setup here. In our case it came down to session replay being too broad.

elena_akoto_6a818

Worth checking your NPS window. Ours was skewed until we narrowed it.

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