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Small win: dashboards caught a churn risk early

tara_pratt_830d7

Posting this for enterprise accounts. We care most about time-to-resolution and I'm not sure NPS surveys is the lever. Talk me out of it?

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sofia_ng_6b74f

We hit this too. Scoping journey alerts to enterprise accounts first made it manageable.

ravi_ng_79b46

We measure CSAT weekly now and it's made segments decisions much easier.

jack_trin_60ae5

Have you tried routing it through Intercom? Fixed the CSAT gap for us.

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