nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Reusable segments setup we share with new CSMs

hana_mehta_bfff6

Posting this for enterprise accounts. We care most about CES and I'm not sure the in-app survey is the lever. Talk me out of it?

Find more posts tagged with

Comments

zoe_soto_1a31f

We hit this too. Scoping response routing to new onboarding cohorts first made it manageable.

mira_reyes_424f9

Have you tried routing it through HubSpot? Fixed the CES gap for us.

paul_boyd_b741e

Honestly session replay didn't move time-to-resolution for us. Slack did more.

mira_webb_c7e88

Following. We're about to do the same thing for self-serve users.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of