We're working through the in-app survey and we switched CRMs last month. Curious how others have handled it, especially around response rate. Any rules of thumb?
Following. We're about to do the same thing for renewals at risk.
Following. We're about to do the same thing for self-serve users.
+1. The Jira step is where ours kept breaking.
Following. We're about to do the same thing for trial users.
