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What we shipped with segments this quarter

owen_holt_49f1b

Trying to get CES tracking right for self-serve users. The defaults don't quite fit. What did you change?

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felix_quinn_7bf15

Worth checking your CES window. Ours was skewed until we narrowed it.

maya_nair_d9f8f

Curious what cadence you landed on. We over-asked and CSAT tanked.

nadia_vance_01ca7

Same setup here. In our case it came down to journey alerts being too broad.

nadia_webb_f3581

Following. We're about to do the same thing for new onboarding cohorts.

gus_soto_a067f

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

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