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Our playbook for NPS surveys across self-serve users

kiran_sato_a5a8d

We measured the health score before and after turning on auto-theming. The result surprised us. Anyone seen the same?

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cole_webb_7be9b

+1. The Jira step is where ours kept breaking.

liam_soto_f5521

Worth checking your NPS window. Ours was skewed until we narrowed it.

nina_carr_ac827

Curious what cadence you landed on. We over-asked and response rate tanked.

priya_boyd_d1844

Following. We're about to do the same thing for enterprise accounts.

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