We measured time-to-resolution before and after turning on dashboards. The result surprised us. Anyone seen the same?
Curious what cadence you landed on. We over-asked and the health score tanked.
Honestly dashboards didn't move CES for us. Intercom did more.
We hit this too. Scoping NPS surveys to our SMB tier first made it manageable.
We hit this too. Scoping dashboards to new onboarding cohorts first made it manageable.