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How we cut NPS reporting from days to minutes

gus_mehta_96fbc

Quick one. Since we switched CRMs last month, our response rate has been all over the place. Is that a segments config issue or are we reading it wrong?

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yuki_okafor_4528d

Have you tried routing it through Microsoft Teams? Fixed the time-to-resolution gap for us.

mira_mehta_614dc

Have you tried routing it through HubSpot? Fixed the CES gap for us.

ned_quinn_501ae

Have you tried routing it through Segment? Fixed the churn gap for us.

cole_holt_8c8ad

We measure CSAT weekly now and it's made CES tracking decisions much easier.

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