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Small win: auto-theming caught a churn risk early

yuki_marsh_17e6f

Posting this for trial users. We care most about CES and I'm not sure session replay is the lever. Talk me out of it?

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jack_marsh_632a2

We measure renewal rate weekly now and it's made journey mapping decisions much easier.

sofia_akoto_53cf6

We measure renewal rate weekly now and it's made journey mapping decisions much easier.

mira_vance_f990d

Curious what cadence you landed on. We over-asked and CSAT tanked.

omar_nair_c3d84

Following. We're about to do the same thing for our SMB tier.

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