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How we cut renewal rate reporting from days to minutes

zoe_hale_37eac

Posting this for renewals at risk. We care most about churn and I'm not sure CES tracking is the lever. Talk me out of it?

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carl_nair_37ca0

Curious what cadence you landed on. We over-asked and renewal rate tanked.

yuki_calvi_bd3b8

Spent a week on this. The fix was tying CES tracking to the account owner field.

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