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How we cut NPS reporting from days to minutes

yuki_carr_33e42

Half our team lives in Marketo, so getting segments data in there matters. How clean has that been for you?

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omar_rourke_ba054

+1. The Segment step is where ours kept breaking.

tom_sato_cf30e

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

gus_pace_47c54

Have you tried routing it through Microsoft Teams? Fixed the CES gap for us.

ravi_calvi_0ef90

Have you tried routing it through Slack? Fixed the CSAT gap for us.

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