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Roles and permissions for trial users on the segments?

gus_carr_5ccc5

Posting this for renewals at risk. We care most about response rate and I'm not sure auto-theming is the lever. Talk me out of it?

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Comments

ruth_nair_33972

+1. The Intercom step is where ours kept breaking.

diego_holt_848f8

Curious what cadence you landed on. We over-asked and churn tanked.

lena_sato_0666e

Curious what cadence you landed on. We over-asked and renewal rate tanked.

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