We measured the health score before and after turning on journey alerts. The result surprised us. Anyone seen the same?
Following. We're about to do the same thing for new onboarding cohorts.
Same setup here. In our case it came down to dashboards being too broad.
Following. We're about to do the same thing for self-serve users.
Have you tried routing it through Zendesk? Fixed the time-to-resolution gap for us.