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How we cut response rate reporting from days to minutes

gus_quinn_426c3

We measured CES before and after turning on response routing. The result surprised us. Anyone seen the same?

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bea_carr_88f46

Following. We're about to do the same thing for renewals at risk.

mira_soto_6dc7f

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

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