We're working through auto-theming and volume tripled after launch. Curious how others have handled it, especially around time-to-resolution. Any rules of thumb?
Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.
Same setup here. In our case it came down to journey alerts being too broad.
Spent a week on this. The fix was tying dashboards to the account owner field.
+1. The Snowflake step is where ours kept breaking.
