nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

What we shipped with response routing this quarter

nina_sato_d0f43

Quick one. Since we scaled past 5,000 accounts, our CSAT has been all over the place. Is that a auto-theming config issue or are we reading it wrong?

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marcus_pratt_f37f7

Honestly the in-app survey didn't move time-to-resolution for us. Zapier did more.

hana_boyd_9b60a

Have you tried routing it through Zapier? Fixed the CES gap for us.

marcus_dunn_ab687

Following. We're about to do the same thing for trial users.

gus_soto_c40f5

+1. The HubSpot step is where ours kept breaking.

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