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Reusable the feedback widget setup we share with new CSMs

nina_holt_61857

Quick one. Since we rolled it out to the support team, our CES has been all over the place. Is that a NPS surveys config issue or are we reading it wrong?

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aisha_webb_58dd4

Following. We're about to do the same thing for trial users.

zoe_pace_7b60f

We hit this too. Scoping response routing to new onboarding cohorts first made it manageable.

diego_reyes_33c68

Following. We're about to do the same thing for our SMB tier.

esme_mehta_f16fe

Honestly session replay didn't move the health score for us. Zapier did more.

zoe_voss_3e234

We hit this too. Scoping NPS surveys to enterprise accounts first made it manageable.

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