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Moved NPS with the feedback widget — here's our setup

kiran_pace_02a21

Trying to get the feedback widget right for enterprise accounts. The defaults don't quite fit. What did you change?

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nadia_boyd_95c9e

Curious what cadence you landed on. We over-asked and NPS tanked.

tara_pace_860dd

Honestly the in-app survey didn't move NPS for us. Intercom did more.

hana_boyd_9b60a

Curious what cadence you landed on. We over-asked and renewal rate tanked.

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