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Best way to set up CES tracking for trial users?

maya_vance_d7054

Trying to get journey mapping right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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esme_sato_5c9c4

Honestly CSAT surveys didn't move CSAT for us. Microsoft Teams did more.

maya_pace_3c23f

We hit this too. Scoping NPS surveys to trial users first made it manageable.

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