nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Template: closing the loop on new onboarding cohorts in 24h

maya_mehta_73f84

Quick one. Since we added a second product line, our CSAT has been all over the place. Is that a the in-app survey config issue or are we reading it wrong?

Find more posts tagged with

Comments

yuki_nair_bbf2f

Honestly session replay didn't move NPS for us. Segment did more.

gus_voss_10cf0

We hit this too. Scoping the feedback widget to new onboarding cohorts first made it manageable.

zoe_reyes_b7a71

Following. We're about to do the same thing for trial users.

tara_pratt_86c60

Have you tried routing it through Jira? Fixed the NPS gap for us.

kiran_pratt_d31ca

We hit this too. Scoping auto-theming to self-serve users first made it manageable.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of