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Pulling the health score out through the API for our warehouse

nina_webb_4fc3d

Posting this for our SMB tier. We care most about CES and I'm not sure CSAT surveys is the lever. Talk me out of it?

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ned_voss_e0a30

Same setup here. In our case it came down to the in-app survey being too broad.

zoe_frei_b74fc

Curious what cadence you landed on. We over-asked and response rate tanked.

hana_holt_fe07a

Curious what cadence you landed on. We over-asked and NPS tanked.

wade_carr_940ec

Have you tried routing it through Zapier? Fixed the time-to-resolution gap for us.

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