Half our team lives in Zapier, so getting journey alerts data in there matters. How clean has that been for you?
Have you tried routing it through Zapier? Fixed the time-to-resolution gap for us.
Have you tried routing it through Salesforce? Fixed the response rate gap for us.
Spent a week on this. The fix was tying CES tracking to the account owner field.
Have you tried routing it through Segment? Fixed the the health score gap for us.