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Moved CSAT with journey alerts — here's our setup

bea_pace_57199

Half our team lives in HubSpot, so getting CES tracking data in there matters. How clean has that been for you?

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paul_holt_32dc6

We measure CES weekly now and it's made segments decisions much easier.

yuki_rourke_06f1d

Have you tried routing it through Marketo? Fixed the response rate gap for us.

kiran_marsh_d87d3

Have you tried routing it through Microsoft Teams? Fixed the time-to-resolution gap for us.

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