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Getting CSAT surveys into Salesforce cleanly

theo_holt_a15ec

We measured the health score before and after turning on the feedback widget. The result surprised us. Anyone seen the same?

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Comments

marcus_frei_0d391

Honestly dashboards didn't move response rate for us. Microsoft Teams did more.

esme_rourke_aa4d9

Curious what cadence you landed on. We over-asked and CSAT tanked.

omar_frei_e126d

Honestly session replay didn't move response rate for us. Segment did more.

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