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Moved NPS with the in-app survey — here's our setup

tom_voss_5287c

Half our team lives in HubSpot, so getting response routing data in there matters. How clean has that been for you?

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Comments

ned_reyes_0a174

We measure renewal rate weekly now and it's made journey alerts decisions much easier.

lena_ng_c48a9

Honestly CES tracking didn't move NPS for us. Salesforce did more.

bea_mehta_9581f

Same setup here. In our case it came down to the in-app survey being too broad.

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